Operations
Director (Mumbai)
The Akanksha Foundation is a non-profit organization with
a mission to impact the lives of less privileged children,
enabling them to maximize their potential and change their
lives. Akanksha works primarily in the field of education,
addressing non formal education through the Akanksha centre
and also formal education by initiating school reform.
Currently, Akanksha reaches out to the 3500 children through
two models: the after-school or centre model and the school
model. Akanksha has 54 centers and 7 schools in Mumbai and
Pune. Through the centers, a commitment is made to support
each child by providing a strong educational foundation, good
time, self esteem and values, and to help them plan how they
can earn a steady livelihood as a step towards improving their
standard of living. The School Project is a venture to open
high-quality schools serving children from low-income communities
in Mumbai and Pune. These schools are in partnership with
local municipalities, with the vision of creating small clusters
of model schools in these cities that can be used to impact
the mainstream education system.
Akanksha is seeking a Director Operations. S/he will be responsible
for the overall functioning of the Mumbai centers and schools
and ensuring smooth operation of various departments.
Major responsibilities include:
Operations
Education
• Overseeing the functioning of all centers and schools
and ensuring the quality of education is never compromised
by appropriate allocation of resources and training/support
programs that focus on student learning outcomes
• Monitoring learning targets to ensure that progress
is being made through the school and center review systems
Community Engagement
• Work with the social work team to set goals and work
effectively with the school or center teams
• Help develop key partnerships/relationships to expand
the scope/impact of the department in the areas of health/hygience,
social awareness, housing issues and beyond
• Develop measurable outcomes to ensure community engagement
and parent relationships are positively linked to student
outcomes
Programs
• Work with program managers to develop the strategy
and operational plan for their programs
• Monitor the effectiveness of programs through the
development of outcomes and ensuring operational efficiency
• Ensure reporting requirements are met
Human Resources
• Assist in bringing in the right people and building
the existing team
• Building and communicating Akanksha culture to different
stakeholders
• Mentoring and developing key managers and staff
• Implementing systems/processes across the team
• Overseeing the administrative activities
• Aligning individual actions to the mission and vision
of the organisation
• Setting the right culture at all levels in the organisation
Fundraising/Finance
• Support finance and fundraising teams to ensure reporting
requirements are met
• Meet with potential and existing donors to give an
overview of the different programs and their impact
• Work with department managers to set department budgets
and with the finance team to ensure they stay within the budgets
Strategy and Development
• Overseeing impact of the models and different programs
and using data to drive strategic decision-making and changes
• Work directly with the CEO and Director of Operations-
Pune to ensure organizational alignment at various levels
and use operational data to help shape strategy
Systems and Processes
• Implementing key Akanksha processes and systems consistently
• Overseeing compensation process including salaries
and increments for the teams
Qualities/Traits
At least 7-9 years of experience in a senior managerial role
preferably in a leadership position and overseeing a large
team
3-4 years experience in operations management
Experience in the education/social sector preferred
Sound strategic and analytic skills
Good communication skills
Strong interpersonal skills
Relationship management skills
Demonstrated ability to achieve ambitious results in prior
positions
Thrives in achievement-oriented, results-oriented and fast-paced
environment
Strong critical thinking, analytical skills, and operational
instinct
Contact: avantika.sinha@akanksha.org
School Leader Coach (Mumbai)
Akanksha National is a venture to open high-quality schools
serving children from low-income communities across the country.
These schools will be in partnership with local municipalities,
with the vision of creating small clusters of model schools
in key cities around the country that can be used to impact
the mainstream education system. In its initial phase,
Akanksha will be focused on ensuring its first schools are
set up to achieve the impact in terms of student learning
that it envisions.
Role:
The role of the coach is an integral one to ensure the school
leader is supported by the organization and is given the type
of critical feedback s/he needs to set up and manage a school
that supports high achievement and achieves the defined objectives
for all Akanksha Academies. In the first year, the coach
will visit the school as many as 2-3 times a week to conduct
observations on everything from teacher practices to school
culture to systems and processes. The coach will have
weekly strategy meetings with the school leader to define
action steps to achieve the yearlong goals for the school
and each class.
Responsibilities:
School Leader Support
- Serve as a sounding board for the school leader through
weekly brainstorming/strategy/feedback meetings
- Be the first point of contact between the organization
and the school
- Assist in problem solving
School Leader Coaching
- Conduct observations in the school 1-3 times/week in classrooms
and in the school
- Provide critical feedback in a positive, solution-oriented
manner to enable the school leader to better achieve his/her
goals
- Help the school leader develop the leadership/management
skills needed to lead a team and build strong systems/processes/culture
in the school
- Attend staff meetings and trainings on an as-needed basis
(potentially weekly)
Documentation
- Ensure the school leader documents all curriculum, schedules,
trainings, etc used in the school
- Share effective practices with all other Akanksha Academies
through email, trainings, posting on collaborative websites
- Share progress, challenges and strategy plans with Akanksha
National team
Akanksha National Team
- Use observations and progress in assigned schools to feed
into overall Akanksha Academy systems and processes, helping
to develop a strong infrastructure for future schools, including
curriculum development, professional development, and other
effective practices in all areas
- Ensure there is a timely reporting of any required data/impact
from all assigned schools
Qualities/Traits:
To be a successful School Leader Coach, s/he must:
- Be positive and solution-oriented
- Have excellent communication skills
- Be able to give and receive effective feedback
- Believe in the Akanksha Academy vision
- Embody the organizational values and culture of rigor,
relevance, relationships and reflection
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